Automotive
• Arbutus Automotive • Bob Bell Ford Hyundai • Arbutus Auto Painting & Body Works •
Biz Listing
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We are not your
ordinary auto collision repair shop. |
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click on image to visit website
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4621 Leeds Avenue, Baltimore, MD 21229 |
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410-242-0036 |
Fax: 410-242-0045 |
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Hours
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Monday - Friday
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8:00 AM to 6:00 PM |
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Saturday
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9:00 AM to Noon |
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We
stand behind our work,
that's why we offer: |
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We always satisfy our customers.
This is our #1 priority and our team of Certified
Technicians work hard to achieve that goal. As a
matter of fact, "AutocheX," which is an
independent firm that performs customer service indexing,
shows the following results of their most recent survey
for work performed over the past 12 months; (all scores
range from 1 to 10 with 10 being the highest).
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| QUALITY OF OUR WORK: While the average score of
shops int he Baltimore Metropolitan Area was 9.2, Arbutus
Auto Painting and Body Works scored a 9.7.
QUALITY
OF SERVICE: We
scored a very respectable 9.9, well above the 9.4 average
for the Baltimore area.
ON TIME
DELIVERY: This rates the frequency of
delivering a job on the date it was promised. Once
again, we excelled with a 96.7% on-time delivery compared to
the Baltimore area's average of 82.2%.
REFERRAL
SCORES: An impressive 100% of the customers
We are proud of these scores,
but as impressive as they are, we know that every day we
must continue to strive to provide our customers with the
best service, the highest quality of work and on-time
delivery. |
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